Terms and Conditions

Terms of Service and Important Information

We will always do our very best to offer the very best service to our customers – if there are ever any problems then please do not hesitate to contact us personally,

However, our offices and returns address is as follows:

11 Dolphin Close

Haslemere, Surrey,

GU27 1PU
United Kingdom

Telephone: 07772 926827

Email: info@anaphylactic.co.uk

Shipping And Handling

We aim to ship within 5 working days of receipt of order and then delivery at your address depends on the third parties responsible for delivery.  If you require a more secure delivery then please opt for the “signed for” service provided in the shopping cart.

Typically, customers should expect delivery within seven working days of the order being placed.

Delivery Costs: All delivery and handling costs are included in the final price deducted from the credit card.

All of our products come with a 30 day no quibble guarantee – provided you return the item to us in good condition then you will receive a full refund.

Use of your Confidential Information and Privacy Policy

We do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.

Please note that we do use tracking analytics to learn more about our visitors behaviour on the website but we are never able to identify each individual visitor and so the visit is anonymous.

We do not use third party cookes.

If you have any worries or concerns then please do not hesitate to contact us!